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24/7 Free Online Support
Your monthly base-subscription fee includes free 24/7 access to our Online Knowledge Support Portal, which is filled with easy to find support articles, step-by-step tutorial and troubleshooting guides, just by entering a few search words based on your topic. Subscribers receive tip e-mails weekly to highlight popular tutorials to help both you and your staff utilize ThoroVet in your practice. Upgrade to Priority Level Support Do you prefer hands-on help to work through your questions? You can upgrade your subscription to Priority Support Level for a small monthly fee, unlocking access to Hands-On Help, Live Phone Support, and Same-Day Support for your entire staff. E-mail us at support@thorovet.com, or give us a call at 1-877-989-VETS. Our Sales and Support Hours are Monday - Friday from 8am-6pm Central Standard Time. We do monitor our inbox after hours, such as evenings and weekends, so someone from our team will get back to you as quickly as possible. |
Getting started with ThoroVet?
Ask about our Set-Up Assistance/Data Conversion Services
We offer a variety of set-up assistance levels and affordable packages for one-on-one help with setting up your new software during the initial on-boarding period while you are setting up and learning your system. During this on-boarding period, our team will do our best to get you up and running as quickly as possible, making it as smooth of a transition period as possible. These packages even include initial training for you and your staff. Aside from setting up your system, data-conversion / data-transfer assistance is also available. Please inquire for info/rates.
Ask about our Set-Up Assistance/Data Conversion Services
We offer a variety of set-up assistance levels and affordable packages for one-on-one help with setting up your new software during the initial on-boarding period while you are setting up and learning your system. During this on-boarding period, our team will do our best to get you up and running as quickly as possible, making it as smooth of a transition period as possible. These packages even include initial training for you and your staff. Aside from setting up your system, data-conversion / data-transfer assistance is also available. Please inquire for info/rates.
